In 2022, to better understand how community members participate in the Playful Parenting CoP, FHI 360 developed a tool grounded in three core dimensions defined by Lave & Wenger (1998) as the building blocks for cultivating and evaluating CoPs. We distilled the dimensions as the following: connectedness, belonging, & learning. Given the multi-modal nature of the Playful Parenting CoP, the tool also looked at modality.
With attention to participants' evolving perceptions of these dimensions, we surveyed community members and conducted interviews over the years to construct user personas of participants and define a set of design principles for managing communities of practice. Findings were disseminated at CIES 2022 and 2024, in an internal learning session with the LEGO Foundation, and via an evidence brief.
Client
LEGO Foundation
Timeline
November 2022-July 2025
Tools
Teams, Zoom, Mural
Assess participant experience within the Playful Parenting Community of Practice (CoP), specifically examining how members perceive their levels of connectedness, belonging, and learning over time.
Evaluate the impact of community modalities (virtual vs. in-person) on these core dimensions of participation to inform future community design
Construct user personas grounded in community members’ motivations and challenges when it came to participating in the Playful Parenting CoP